24/7 Support

Aces Bet Help Center — find answers to all your questions, right here

From opening an account to making withdrawals — we're always here to help with anything on Aces Bet.

5 minutesAverage response time
24/7Live Support
In BengaliFull Support

What do you need help with?

Most Frequently Asked

Registration

How to Open an Account

Deposit

Deposit Terms & Conditions

Withdrawal

How to Withdraw Your Winnings

Bonus

About Bonuses & Offers

Security

Password & Account Security

Betting

Betting Rules & Tips

aces bet
An Aces Bet member in Rajshahi happy after receiving his first deposit bonus — easy payment right from his mobile.

Account Management

Learn about opening an account, logging in, and updating your profile on Aces Bet.

1
Create a New Account
1

Go to the Registration Page — click the "Register" button in the top menu.

2

Enter your mobile number — fill in the form with your Bangladeshi number.

3

Verify OTP — enter the 6-digit code sent to you via SMS.

4

Set Password — Enter a strong password of at least 8 characters.

5

Done! — Once your account is created, you'll be taken directly to your dashboard.

2
Forgot Your Password?
1

Go to the login page and click the "Forgot Password" link.

2

Registered Mobile Number enter the one you used when you registered.

3

OTP Code You'll receive it via SMS — use it to verify your identity.

4

New Password Confirm — enter the same password twice.

5

Log In — log in to your account with the new password.

Important: Only one account is allowed per mobile number. If multiple accounts are found, all of them may be closed and balances forfeited.

aces bet
On Pohela Boishakh in Mymensingh, an Aces Bet member makes a deposit easily via mobile payment.

Deposit Methods

Depositing at Aces Bet is easy and secure. All major mobile banking services in Bangladesh are supported.

Payment Method Minimum Maximum Processing Time Status
bKash ৳200 ৳50,000 Instant Active
Nagad ৳200 ৳50,000 Instant Active
Rocket ৳200 ৳30,000 Instant Active
Upay ৳500 ৳20,000 1–5 minutes Active
Bank Transfer ৳1,000 ৳2,00,000 1–2 hours Limited time
Deposit via bKash/Nagad
1

Log in to your account and Wallet > Deposit Go to.

2

As a payment method bKash or Nagad Select.

3

Enter the amount and Confirm Tap the button.

4

You'll be redirected to the bKash/Nagad app — Payment PIN days.

5

Once successful, Instantly Your wallet will be credited.

First Deposit Bonus: Get a 100% bonus on your first deposit — up to ৳10,000. The bonus is added automatically.

Please note: Always deposit using your own mobile number. Using someone else's number may cause complications.

Withdrawal Method

Withdrawing your winnings at Aces Bet is hassle-free. In most cases, funds are delivered to your mobile within 5 to 15 minutes.

৳500
Minimum Withdrawal
5–15 minutes
Average Processing Time
0%
Withdrawal Fee
How to withdraw
1

Log in to your account and Wallet > Withdrawal Go to.

2

Select a payment method — bKash, Nagad, or Rocket

3

Your Mobile Number and enter the amount.

4

Account Security PIN to confirm.

5

Your request will be submitted — Within 5–15 minutes The money will be sent to your mobile.

6

Via SMS notifications Transaction Confirmation you'll receive.

Bonus withdrawal conditions: To withdraw bonus funds, you must wager 10x the bonus amount. For example, a ৳1,000 bonus requires ৳10,000 in total bets.

aces bet
A member enjoying football betting on Aces Bet by the waterside in Rangamati.

Bonuses & Promotions

Learn how the various bonus offers on Aces Bet work.

Bonus Type Amount Terms Duration
Welcome Bonus 100% (up to ৳10,000) 10x Turnover 30 days
Reload Bonus 15% (up to ৳3,000) 8x Turnover 7 Days
Cashback 10% Net Loss No Turnover Required Weekly
Referral Bonus ৳500 per referral Referred member's first deposit No Expiry
Birthday Bonus ৳1,000 Free Credit Silver+ VIP On Your Birthday

What is turnover? Bonus funds cannot be withdrawn directly — they must be wagered a set number of times first. For example, a ৳1,000 bonus with a 10x requirement means you need to place ৳10,000 in total bets before withdrawing.

Betting Guide

Placing your first bet on Aces Bet? This guide is for you.

How to Read Odds

Odds are a numerical expression of the probability of winning. For example:

  • Odds 2.00 — A win on ৳100 returns ৳200 (৳100 profit)
  • Odds 1.50 — win ৳150 on a ৳100 bet (৳50 profit)
  • Odds 3.20 — a ৳100 bet wins you ৳320 (৳220 profit)
Bet Types
  • Single Bet — bet on a single outcome
  • Accumulator — multiple matches combined
  • Live Bet — Live In-Match Betting
  • Handicap — bet on a team's advantage/disadvantage
  • Over/Under — Bet on the total score

Account Security

Follow these guidelines to keep your Aces Bet account secure.

Strong Password

Use a mix of uppercase and lowercase letters, numbers, and special characters for your password. Never share it with anyone.

Two-Factor Authentication (2FA)

Keep SMS verification enabled. OTP confirmation at login adds an extra layer of security to your account.

Avoid public Wi-Fi

Logging in on public WiFi can be risky. Use mobile data or your own network instead.

aces bet
An Aces Bet member in Chittagong enjoying mobile betting during the Eid celebrations.

Frequently Asked Questions

Answers to the most frequently asked questions

All you need to open an Aces Bet account is an active Bangladeshi mobile number. No national ID or bank account is required upfront. Identity verification (KYC) may be needed for larger withdrawals. Registration is completely free and takes just 2 minutes.

Deposits are instant in most cases. Occasionally, network issues may cause a 5–10 minute delay. Try refreshing the page. If your balance still hasn't appeared after 15 minutes, keep your mobile banking SMS and contact Aces Bet live chat support. Providing your transaction ID will help resolve the issue faster.

There are a few common reasons a withdrawal may be held up: an unmet bonus turnover requirement, a pending account verification, or a mismatch in your personal details. Contact us via Live Chat and the Aces Bet support team will identify the issue and resolve it. In most cases, where there is no valid hold reason, withdrawals are processed within 15 minutes.

No, you cannot have more than one bonus active at the same time. You can claim a new bonus once the turnover requirement on your current bonus is met or it expires. Cashback bonuses are an exception — they apply alongside other bonuses and are issued separately on a weekly basis.

If your account has been suspended, contact Aces Bet customer support directly. If you know the reason, mention it when you reach out. After verifying your registered mobile number and identity, the support team will review the case and take the necessary action. If you self-excluded your account for responsible gaming reasons, reactivation before the set period ends may not be possible.

Yes, but it can't be done directly — you'll need to contact Aces Bet support. Once your identity is verified, the new number will be added. For security reasons, this process takes some time — usually completed within 24 hours.

Still not resolved? Get in touch with us

The Aces Bet support team is here for you 24 hours a day, 7 days a week

Live Chat

For the fastest support, use Live Chat. Average response time is under 5 minutes.

Active Now
Email Support

Email us for detailed issues. We typically respond within 2–4 hours.

support@acesbet.ws
Telegram

Join the official Aces Bet channel on Telegram — get updates and support all in one place.

Available 24/7

Still have questions? Aces Bet Support Always at the Ready

Don't have an account? Register now — it's free and takes just 2 minutes.

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